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SINK OR SWIM

A Branding Guide for Small Businesses

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8. Think BIG.   The CVB Story

 

One afternoon, I accompanied our newest sales representative to meet with the St. Joseph, Missouri, Convention and Visitors Bureau.

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I asked, “What are you currently doing across all media?”

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They had an existing print campaign called “Bring the Whole Gang!” Its brochure featured a group mug shot of outlaws and encouraged residents to organize get-togethers and seminars with help from the CVB.

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My hometown, St. Joseph, Missouri, is proud to be the home of the Pony Express.

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I pitched my idea.

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“We’ll start with a Pony Express rider galloping across an open field. He dismounts and runs into a saloon, where he delivers a letter to a gang of outlaw gamblers. One of the bandits fires his pistol, and a bullet ricochets in comic fashion, knocking off one of the other outlaws’ hats. The spot ends with the bartender taking an old-fashioned flash-powder photograph, which morphs into the group shot from the existing brochure.”

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The CVB manager was thrilled, but the new sales representative with me was awestruck and a bit overwhelmed.

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“How are you going to do all that, Chris?” she laughed.

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“Trust me,” I answered.

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My niece took horseback-riding lessons and connected me with her instructor. Just like that, I had my Pony Express rider.

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I contacted the curator of the Patee House Museum—the former headquarters of the Pony Express—to ask permission to borrow its old-time tavern room. That gave me the set for the outlaws’ card game.

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I called a friend who owned the stables where my niece took riding lessons. That gave me my location for the Pony Express rider. With a little editing magic, I added graphics to the exterior of one of the buildings at the stables, and it became my saloon exterior.

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Now, I needed to find my bartender.

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Confession: I may have created this entire commercial so I could cast a man who bagged groceries at my neighborhood store. For years, I had thought he bore a striking resemblance to Ben Turpin—go ahead and Google him; I’ll wait—and I had always wanted to use him in a commercial.

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I crossed the street from my house and tracked him down in the market. He was understandably suspicious when I approached. I handed him my card, but he remained skeptical. He didn’t understand why anybody would want him to appear in a commercial, but I persisted.

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He agreed when he discovered it was a paid gig.

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He really iced the cake and helped create the Old West feeling I wanted for the commercial.

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All I had left to do was build the old-fashioned flash-powder camera. An afternoon in the studio with a cardboard box, some black paint, three 1-by-2s, and a piece of black cloth was all it took.

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A pyrotechnics kit from my high school band days—which I had already used in several videos—was waiting for me in the studio closet with a full can of flash powder.

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I booked a day for the shoot and invited some outlaws to a card game.

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At some point, I asked, “Does anyone know where I can find a spittoon?”

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One magically appeared. I’m pretty sure it belonged to the museum.

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The shoot and edit went off without a hitch, and I earned the faith of our new sales representative in my ability to take a project from big idea to big production.

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Thinking big doesn’t require unlimited resources. It requires believing in the idea strongly enough to find the resources it needs.

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The finished ad is below.

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The finished ad is below.

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